ProjectsForce 360 May 18th Release Notes

Informational
May 16, 10:37am

ProjectsForce 360 May 18th Release Notes

Status: in progress
Date: May 16, 10:37am
Affected Components:
Home Depot Lowe's IMS Dynamic Widgets ProjectsForce Android Mobile App ProjectsForce iOS Mobile App Email Service ProjectsForce SMS Service
Update

May 16, 10:37am

May 16, 10:37am

📣 ProjectsForce 360 – Release Notes
Release Date: May 18, 2025

We’re excited to share the latest enhancements and new features rolling out across the ProjectsForce 360 platform. This release delivers powerful new tools, mobile upgrades, performance improvements, and critical bug fixes to streamline your day-to-day operations and improve usability across web and mobile.

🚀 New Features

📹 Upload Videos to Projects (Paid Add-On)
You can now upload and store job site videos directly within your Projects. This new feature is available on both web and mobile and enhances your ability to document job progress or site conditions.

  • Uploaded videos appear in the newly renamed Photos / Videos tab.

  • Videos are uploaded one at a time with a visible progress bar and confirmation message.

  • Reach out to support to enable this paid feature and learn more about pricing tiers.
    Note: To cancel or delete uploaded video data, contact support.

🔐 Mobile Biometrics Login
Users can now log in using biometrics (Face ID, fingerprint, PIN, or pattern) based on their device settings.

  • A prompt appears upon first login after update—users can enable or skip.

  • Once enabled, login is secured for 90 days without re-entering credentials.

  • Users can enable biometrics later from the Profile page if skipped.

  • Supports both iOS and Android biometric settings.
    Note: After 5 failed login attempts, the system locks access for 30 seconds.

    Once user clicks on Yes, system would by default consider the configuration and preference set by user on the device and from the next time user don’t have to enter the credentials on the login page, rather simply use the configured biometrics to get the access of the ProjectsForce application. Considering the security aspect, until next 90 days user would not be prompted to enter the credentials again.

    If user choose No for now, then user has to continue entering the credentials on the login page and still has an option to enable the biometrics later on the Profile page as highlighted.

    If user clicks on Yes to enable biometrics but is not configured at the device level, user would see below screen to configure the biometrics in the Mobile settings

    User would have the same experience for the configured option to enter the Pin or draw a pattern or use fingerprints or Face Recognition.

    If user clicks cancel on the Biometrics screen then below screen would be shown and in case the configured biometrics options are not eligible or being validated due to any reason user can still choose an option to Go to Login to continue the legacy flow of entering the credentials on the login screen.


    Note: If user enters wrong credentials for the 5 times, system would lock the device for 30 seconds or as configured by the platform (IOS / Android).

🖼️ Upload Images on Templates and Project Documents
Users can now upload and stamp images directly onto PDF templates and documents from the web portal.

  • Resize and position images as needed.

  • Available on Project Templates and Project Documents.


📱 Mobile – Download Photos & Documents
Download project-related content—photos, documents, and templates—directly to your mobile device.

  • Works both online and offline.

  • Available on both iOS and Android.


📦 Product Items – PO & ETA Fields
New fields added for better tracking of product logistics:

  • Item PO Number (text input)

  • Item ETA (present or future date)
    Available when adding products to a job and viewable on widgets.

🔢 Private Project Numbers Across Multiple Sources
Project Number customization now supports multiple sources.

  • Admins can apply custom project number sequences to more than one job source.
    Note: If a number in the sequence is already in use, it will be skipped.

👤 Display Scheduled Technician as a Card
Admins can now display the Scheduled Technician table as a card on custom Project layouts—no need for a separate tab.

  • Also includes an optional Installation Address Map card.
    Note: Technician table can be added only once—either as a card or tab.

🛑 Pending Cancel Action Button
A new permission-based action button: Pending Cancel

  • When used, the job status is updated to On Hold – Pending Cancel.

  • By default, this permission is not assigned to any roles.

📱 Mobile – PO # and Delivery Type Fields
PO Number and Delivery Type fields are now available in mobile:

  • Shown on dashboard cards and under Project > Project Items.

  • Improves technician job tracking and visibility.


⚡ Performance Enhancements

⚙️ Lazy Loading for Faster Load Times
We’ve optimized loading for core modules using lazy loading.

  • Modules load as needed, speeding up the user experience.

  • You may notice new skeleton loaders during loading.

🧑‍💼 UX Upgrade – Availability Updates Page
The Personnel > Availability Updates module has a refreshed design for better usability.


🏬 UX Upgrade – Store Module
We’ve upgraded the layout of the Store module for improved performance and clarity.


🧩 Other Enhancements

🔗 Parent/Child Labeling on Linked Projects
For clients using the Project Linkage feature:

  • Projects now display a clear Parent or Child label in the blue bar for better tracking.


🗺️ Remove ‘Support Requested’ Jobs from Scheduler Map
Jobs marked as Support Requested will no longer show as pins on the Scheduler Map.

📱 Mobile – Expand Project Description in Pop-Up
If the Project description is long, a Show More option will now display a full-screen pop-up for easier reading.


🐞 Bug Fixes

  • Duplicate Tech Assignment: Prevents assigning more than one "Schedule-type" technician to the same job.

  • EPA Lead Validation (Offline Mode): EPA validation now syncs properly between online and offline modes.

  • Inactive Technicians: Auto-assignment no longer considers inactive technicians.

  • Checklist Version Gaps: Fixed issue where deleting a checklist version blocked new checklist creation.

  • Multi-Edit Credential Tab Errors: Resolved errors when editing multiple user records in User Management > Credentials.

  • Related Document Updates: Fixed API error when updating related documents on a job.

  • Document Center Image Upload: Fixed issue uploading large images to templates in Admin > Document Center.

For questions, feature activation, or help with any of the updates above, please reach out to your Account Manager or our Support Team.

ProjectsForce 360 – Always Building What Matters Most.

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