July 11, 7:16am

Good morning. Some users are seeing a “Session Expired” message. We’re on it and will circle back with an update in 15 minutes.

July 11, 7:31am

We are still investigating the root cause of this issue, as it appears to be affecting only some users and not all. While this is not a permanent fix, some affected users have reported that accessing the site using an Incognito window works as expected. This may serve as a temporary workaround while we work toward a final resolution.

July 11, 7:38am

We are still investigating the root cause of this issue and will continue to monitor the situation closely. It appears the system is now functioning as expected, with reports indicating normal load times. A root cause analysis will be provided once the incident is fully resolved.

July 11, 8:23am

The issue has been resolved. We are still investigating the root cause and will provide an update once we have a full understanding of why the sessions expired. In the meantime, we will continue monitoring the system for the next couple of hours to ensure there are no further occurrences.